Last revised on May 30, 2024
This Privacy Policy explains how The Arab Desk ("we," "our," or "us") collects, uses, and protects your personal information when you visit our Website or attend our conference and exhibition of gifts, stationery, packaging, office supplies, writing instruments, home decor, food, confectionery, beauty, health, and wellness products. We're committed to keeping your data safe and private.
By using our Website or joining our conference and exhibition, you agree to this Privacy Policy.
Information We Collect
We may gather the subsequent kinds of personal data from you:
Personal Identifiable Information (PII): This may include your full name, email address, postal address, phone number, and other contact information.
Billing And Payment Information: When you complete a purchase or transaction on our Website, we may gather your specific billing and payment information. This may include billing and payment details, including credit/debit card number, expiration date, CVV, and billing address.
This information is encrypted and transmitted securely. We employ additional security measures to protect your payment information from unauthorised access, loss, or misuse. Your payment information is used solely for transaction purposes and to facilitate your purchases on our Website. We do not use this information for any other purpose unless explicitly mentioned.
Sharing with Third Parties: Your payment information won't be shared with third parties without your explicit consent, except when mandated by law or essential for transaction processing (for example, with payment gateway providers).
Registration Information:When registering for our event, we may collect information such as your full name, job title, company name, and industry.
Usage Information: We gather data concerning your Website engagement, which encompasses your IP address, browser type, visited pages, and the timestamp of your visit.
How We Use Your Information
We use your personal information for the following purposes:
- To provide you with information and services related to our exhibition and conference on gifting, packaging, stationery, office supplies, home decor, food, confectionery, beauty, health and wellness.
- To process transactions, including purchases and registrations for our events.
- To send you updates, newsletters, and promotional materials related to our services and events.
- To improve our Website, content, and customer service.
- To comply with legal requirements and regulations.
How Is Your Information Shared?
Rest assured, your information remains confidential with us. We refrain from distributing your data to third parties, except in cases involving our trusted partners, sponsors, and exhibitors.
We hold a firm commitment: Your credit/debit card particulars will never be stored, disseminated, marketed, or provided to any external parties.
How Do We Safeguard Your Personal Information?
Your personal data, which you have shared with our event, resides within secure network environments. Only a select few individuals, granted special authorisation, can access this data, and they're mandated to treat it with the utmost confidentiality. Importantly, any sensitive data, like your credit card details, is encrypted using the Secure Socket Layer (SSL) protocol.
For further data security, we've structured our systems such that when users engage in transactions, these are routed through a trusted gateway provider and don't touch our servers.
Still, it's crucial to note that no security measure offers ironclad guarantees. As such, we advise you to exercise caution when sharing personal data online. We also recommend utilising readily accessible protective tools, including firewalls, anti-virus software, and anti-spyware utilities, to bolster your online security.
Handling and Duration of Personal Data Retention:
At The Arab Desk, we commit to preserving Personal Data only for the duration necessary to deliver our products, process transactions, meet our legal obligations, address disputes, and execute our agreements. Our determination of specific retention periods for different categories of data is guided by the data's origin, its necessity for our operations, its purpose of collection, and its sensitivity. Depending on these factors, retention periods can differ.
To provide clarity:
Profile and Credentials: Your account-related details are retained for the entirety of your association with us. Once you close your account, you can ask us to initiate procedures to remove or anonymise this information safely.
Payment Information: We maintain records of your financial transactions just long enough to complete the purchase or manage your subscription successfully. After this, sensitive payment details are purged or securely stored as per compliance guidelines.
Device & IP Data Information related to your device or IP address is preserved as required, ensuring our technological infrastructure operates seamlessly, efficiently, and with high effectiveness. Once its utility for these purposes diminishes, this data is systematically erased or anonymised.
Event Data:Data surrounding your interests in expos, credentials, and event attendance is preserved to enhance and refine our event experiences continually. This allows us to tailor our offerings and ensure they align with attendee preferences.
Cookies And Tracking Technologies
We employ cookies and comparable tracking technologies to gather data on your engagements with our Website. You have the option to control cookies by modifying your browser settings. However, it's essential to note that turning off cookies may alter your interaction with the Website.
Third-Party Analytics: Our B2B event utilises third-party analytics services like Google Analytics to amass and evaluate data pertaining to your Website usage. These services may employ cookies and similar technologies to compile information about your interactions with our site, thereby aiding us in enhancing our content and user experience.
Opting Out: You can customise your browser settings to accept or decline cookies or receive notifications when a cookie is placed. Detailed instructions for adjusting these settings are often available in the Help or Settings sections of most browsers. It's important to be aware that if you choose to block or remove cookies, it may impact your ability to access specific features on our Website.
Cookie Policy: For more information about our use of cookies, including the types of cookies we use and their purposes, please review our Cookie Policy.
Do Not Track Signals: We do not currently respond to browser-based Do Not Track (DNT) signals.
California Online Privacy Protection Act
CalOPPA is a California state law that applies to us because we collect personal information from California residents. It requires us to provide detailed information about how we handle personal data and grants California residents specific rights regarding their personal information.
If you are a California resident, you have the right to request certain information about our collection and use of your personal information over the past 12 months. To assert your rights, kindly contact us using the information from the "Contact Us" section.
Your Rights Under CalOPPA
If you are a California resident, you have specific rights under CalOPPA:
Right To Know: You have the right to request information about the categories of personal information we collect and the purposes for which we use it.
Right To Opt-Out: You have the right to opt out of the sale of your personal information to third parties. We do not sell your personal information.
Right To Delete You can request the removal of your personal information, with certain exceptions.
Right To Non-Discrimination: We won't treat you unfairly for exercising your rights under CalOPPA.
Changes To This Privacy Policy
Our Privacy Policy for the event may be periodically revised to align with our evolving practices or to comply with legal and regulatory requirements. If any significant changes occur, we will inform you by publishing the updated policy on our Website.